Return and Refund Policy

1. Digital Course Purchase

 

1.1 Refund Eligibility: Given the nature of digital courses, we offer refunds within a specified period after the purchase date, subject to the following conditions.

 

1.2 Refund Period: You may request a refund within 7 days from the date of purchase.

 

2. Eligibility Criteria

 

2.1 Unused Access: To be eligible for a refund, the course must not have been accessed or partially accessed. We cannot offer refunds for courses that have been 

 

fully or partially completed.

 

2.2 Technical Issues: Refunds may be issued for technical issues resulting in the inability to access the course content, subject to verification by our support team.

 

3. How to Request a Refund

 

3.1 Contact Support: To request a refund, please contact our support team at [support@learnhub.com] within the refund period.

 

3.2 Provide Information: Include your order number, the name of the course, and a brief explanation of why you are requesting a refund.

 

4. Refund Process

 

 

4.1 Verification: Our support team will review your request and verify eligibility based on the criteria mentioned in Section 2.

 

4.2 Refund Approval: If your request is approved, the refund will be processed within [X] business days using the original payment method.

 

5. Exceptions

 

5.1 Promotional Purchases: Courses purchased during a promotional period or using a discount code may have different refund conditions, which will be clearly stated during the promotion.

 

5.2 Third-Party Platforms: If you purchased 

 

the course through a third-party platform, please refer to their refund policies.

 

6. Contact Information

 

For any questions or concerns regarding our Return and Refund Policy, please contact us at [support@learnhub.com].

 

Last Updated: [Date]

 

Please customize the placeholders such as [X] and [Date] with the appropriate information for your business. Additionally, ensure that the time frames and conditions align with your business practices and comply with applicable laws.

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